WHERE DOES OUR WATER COME FROM?
All drinking (potable) water in Santa Margarita Water District’s
(SMWD) service area is purchased from the Metropolitan Water District
of Southern California (MWD). The water comes from two sources:
the Colorado River Aqueduct, which brings water from the Colorado
River to Lake Mathews in Riverside County, and the State Water Project,
which is the largest aqueduct system in the world and brings water
from Bay-Delta in Northern California.
WHO IS THE METROPLITAN WATER DISTRICT?
The
Metropolitan Water District of Southern California (MWD) is a consortium
of 26 cities and water districts that provides drinking water to
nearly 18 million people in parts of Los Angeles, Orange, San Diego,
Riverside, San Bernardino and Ventura counties. MWD currently delivers
an average of 1.7 billion gallons of water per day to a 5,200 square-mile
service area. For more information about MWD, visit www.mwdh2o.com.
HOW
MUCH DOES OUR WATER COST TO IMPORT?
SMWD’s
largest operating cost - about 44% of its budget - is purchasing
imported water, currently (July-August 2009) at an average cost
of $617 per acre-foot (326,000 gallons). In September 2009, the
average cost will increase to $761 per acre-foot. SMWD has no direct
control over MWD’s rates – which are based on statewide
water availability and energy costs.
HOW
DOES SMWD DETERMINE ITS WATER RATES?
There are many factors involved in the establishment of
water and wastewater rates, including the current costs of water
and energy from our suppliers. Energy costs are significant in SMWD’s
service area because of the hilly terrain and the need to pump water
to the communities served and then pump it again to reach wastewater
treatment (sewage) facilities.
The SMWD Board of Directors establishes water rates, fees and charges.
The Board at least annually reviews rates and fees to ensure the
District continues to operate cost-effectively while delivering
a safe, reliable water supply to your tap, ensuring compliance with
stringent wastewater (sewage) treatment and disposal regulations,
and re-use of recycled water for irrigation.
WHY
WERE WATER AND SEWER RATES RECENTLY INCREASED?
SMWD’s last water and sewer rates increase was in 1994, and
was followed by six rate reductions due to the District’s
implementing aggressive cost-control measures. Today, SMWD continues
to follow these measures. We’ve avoided rates increases for
15 years despite increased water and energy costs, as well as the
increased sewage treatment costs due to meeting costly environmental
regulations.
The recent rate increase, effective August 15, 2009, is primarily
in response to the increased cost of water and power. The District
has lowered its operating costs over the last two years through
implementation of new technology and consolidation of staff positions.
Inflationary cost pressures, statewide water supply issues and
environmental regulations have increased the costs for imported
water through our supplier, MWD. Since 1997, SMWD’s cost
of purchased water has increased by over 60 percent.
WHAT
ARE THE CURRENT WATER AND SEWER RATES?
SMWD charges all customers a fixed basic service rate for
water, sewer and a sanitation volumetric charge. As of August 15,
2009, for a residential account with a ¾ inch meter , these
fixed monthly costs are $6.03 for water; $8.72 for sewer; and $1.00
per unit for the sanitation volumetric charge. Additionally, there
is a tiered rate structure for the volumetric charge for water based
on the amount of water used by residential customers. For additional
information, click here
to view rates for residential and commercial customers.
HOW
DOES THE DISTRICT’S TIERED RATE STRUCTURE WORK?
To encourage conservation and cover the higher cost of buying
water from MWD at a higher rate, a tiered rate system for actual
units (ccf) used is in place for water usage. This system imposes
higher rates on customers who use larger amounts of water. One unit
(ccf) equals 748 gallons. The per-unit cost charge covers the water
delivery cost. It also covers the cost of treating the water to
ensure that it’s safe to drink, as well as energy costs for
pumping the water to customers.
WHAT
CAN I DO TO LOWER MY BILL?
The first step in reducing water costs is reducing water
use, particularly for irrigation (which is typically 60-70% of water
use). Customers can lower their bills by implementing conservation
techniques and fixing any household leaks. If you suspect a leak
or feel that your water bill is extremely high, an audit can be
performed where a District representative will visit your home and
conduct a thorough review of your water meter, water pressure and
irrigation habits. The District will then provide recommendations
on how to conserve water and reduce your monthly bill. For more
information on cost savings, look for tips from our OPERATION
CONSERVATION program where you can learn how to save
water and money.
WILL
THERE BE ADDITIONAL RATE INCREASES IN THE FUTURE?
Effective August 15, 2009, SMWD will be implementing the
new, adopted rates for Fiscal Year 2009/2010. Additional rate increases
could be implemented based on future MWD water cost increases and/or
the Consumer Price Index (CPI) rate of inflation, however, no additional
increases are planned for at least the next year.
WHY
DO I PAY A POWER SURCHARGE?
Customers pay a power surcharge if they live in an elevated
area within the District where water is pumped to their location.
The surcharge passes-through the cost the District pays for electricity
to pump the water. The surcharge rate is determined by the pumping
zone. There are three pumping zones in the District that are assessed
a surcharge. The surcharge rate can range from $.12 per CCF to $.34
per CCF. The rate applies to domestic and non-domestic water. For
more information on power surcharge rates, please click
here.
AN ITEM ON MY BILL READS "MWDOC PASS THRU CHRG." WHAT IS IT?
The District does not have any control over the cost it pays for water purchased from the Metropolitan Water District (MWD) through SMWD's wholesale water supplier, Municipal Water District of Orange County (MWDOC). Effective August 15, 2009, the District is passing through a charge of $0.28 per ccf of water usage which reflects the MWD cost increases for water in 2009.
DOES
SMWD OFFER A LOW INCOME RATE?
The lowest price tier provides the most cost-effective water
and sewer rates within SMWD. A single-family residence customer
falls under this category when water usage is 0-6 ccf (1 ccf = 748
gallons) within one billing cycle. A multi-family residence customer
(condominium or apartment) falls under this “First Tier”
when usage is 0-3 ccf within one month’s usage. Click
here to view SMWD’s water and sewer rates.
WHY
DOES MY TAX BILL SHOW AN INCREASE IN A SMWD IMPROVEMENT DISTRICT
BOND LEVY?
To fund water and sanitation infrastructure for the various Improvement
Districts, SMWD has issued General Obligation Bonds (with the exception
of Talega, which issued Community Facility District bonds to finance
the infrastructure). General Obligation Bonds are paid for by the
area directly benefitting from the facilities and payments (principal
and interest) to the bondholders are collected through the County
of Orange Treasurer-Tax Collector’s office via property tax
bills. SMWD develops the annual tax rates to repay the bonds based
on the Treasurer-Tax Collector’s assessed value of the land.
Property owners may see variances in the tax rates for these Improvement
Districts when assessed property values increase or decrease. To
learn more, click here.
WHAT
HAS SMWD DONE TO REDUCE ITS DEPENDENCY ON IMPORTED WATER?
SMWD is a leader in using recycled water for landscaping
and has been successful in obtaining water from additional sources
in the local area to supplement supply. The District uses recycled
water for irrigation of slopes, parks, golf courses, schools and
medians within its service area. The District recycles water at
its three treatment plants, producing over 2.9 billion gallons of
recycled water each year for landscaping irrigation to homeowners
associations and other municipalities within the District. In addition,
SMWD collects urban return (runoff) water from Oso Creek, Dove Creek,
and Horno Creek to blend with the recycled water as an additional
source for irrigation. The use of recycled water and urban return
flows from the creeks offset the need to import drinking water from
MWD for irrigation.
WHAT
IS GRAY WATER? CAN I USE IT?
Gray water includes wastewater from showers, bathtubs, bathroom
sinks, laundry tubs and washing machines, but not from toilets,
kitchen sinks or dishwashers. The latter sources typically have
high bacterial content, making them unsuitable for irrigation. Gray
water comprises 50 - 80% of residential wastewater.
California regulators have recently loosened the requirements
for using gray water for certain irrigation purposes by issuing
an emergency decision that allows residents to create simple water-reuse
systems without a construction permit. For more information about
California’s new standards for gray-water systems, go to http://hcd.ca.gov/codes/shl/graywater_emergency.html.
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