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Posted on: July 8, 2018

New Website & Customer Portal to Better Serve You

New Customer Portal Bill InsertFINAL_Page_1

Santa Margarita Water District has launched a new website and customer portal to better serve its customers. The new customer portal provides a more secure gateway to your account, including bill payment, easy autopay setup, water usage and service call history. The new smwd.com is easier to navigate, more aesthetically appealing, has more features, and allows District staff to be more efficient in website maintenance. Both the website and portal have increased capabilities to accommodate evolving technologies and efficiencies overtime.  


Returning customer portal users will be prompted to update the account password at first login to ensure the security of the account. 


We have worked hard to ensure an easy transition, but realize that you may have questions. Please contact the District via live chat, email at customercare@smwd.com or call us at (949) 459-6420, or join us for an in-person meeting: 

New Customer Portal Bill InsertFINAL_Page_2


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